The confirmation email didn't arrive

When you register, we send a confirmation email to the address you entered, and you need to click the link in it before you can sign in. If it hasn't arrived after a few minutes, work through the following.

  1. Check the address. The page you saw after registering shows the address the email went to. If it has a typo, use the link on that page to register again with the correct address.
  2. Check your spam or junk folder, and any promotions tab. If you use a mobile carrier address, its filter may be holding the message; allow mail from @zentrader.com, or use another address.
  3. Send it again. Tap Resend on the same page. If you've already left it, go to the sign-in page and try to sign in: because your address isn't confirmed yet, we send you a fresh link instead. The link never expires, so an earlier email still works too.

If there's still nothing after that, contact us through the chat and tell us the email address you registered with, and we'll sort it out.

Related: What is the best way for a beginner to start trading? · Who can open an account? · Can I trade without being verified?

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