Where can I make a complaint about a trade or service received?

The Zentrader team takes all feedback and complaints seriously. Our support team is experienced in trading and markets and can assist with most issues.

If you have an issue, we recommend submitting a support ticket. If you have any supporting information and attachments, you are welcome to submit via emailing support@zentrader.com or uploading via live chat.

Please be sure to include as much detail as possible including the trade or transaction IDs (if applicable).

Our complete complaint resolution policy and company contact information is available in the Terms & Conditions.