How do I reset my password? January 09, 2019 06:59 You can reset the password for your account here. If you are still having problems logging in, we recommend clearing all browser cache, history and restarting before trying again. Related articles What is my Zentrader username? What is the difference between Classic and On-Demand options? What is the best way for a beginner to start trading? What is Zentrader? Is there a commission or fee for non active accounts?