Zentrader runs in a web browser, so there's nothing to download. For the smoothest experience, use a current browser on a reasonably recent device:
- Windows and Mac: the latest version of Chrome or Edge.
- iPhone and iPad: Safari or Chrome on iOS 15 or later.
- Android: Chrome on Android 10 or later.
- Internet Explorer isn't supported.
- Connection: a stable connection of 5 Mbps or faster. Prices update continuously, so a weak or patchy connection shows up as delayed prices or trades that don't go through.
Keep your browser up to date: most problems on older browsers disappear after an update. You can also add Zentrader to your home screen so it opens like an app. See Is there a Zentrader app?
Using more than one device
You're welcome to use your account from any of your devices, such as a phone during the day and a computer in the evening, with the same sign-in. What isn't allowed is anyone else operating your account, on any device: the account holder must be the person placing the trades, as set out in our terms.
If something isn't working
If the platform won't load, prices freeze or buttons don't respond, the fix is usually quick. See The trading platform isn't working.
Related: Is there a Zentrader app? · The trading platform isn't working · How to use the demo account