Bonus and cashback conditions

Our cashback bonuses are designed to be simple. Whether a cashback bonus comes from the welcome offer, the Rewards program, Crypto Cafe or Refer a Friend, the same straightforward conditions apply, and there are no complicated terms to work through.

How it works

Your cashback bonus is held in its own balance, shown on the platform as Cashback Bonus, next to your Real Funds.

Whenever you place a trade, your cashback bonus is used first, and you only need to trade it once.

  • If the trade loses, you lose only the cashback bonus. Your Real Funds are untouched.
  • If the trade wins, the cashback bonus you traded is returned to you together with your winnings, and the whole amount is added to your Real Funds. From there, you can withdraw it or keep trading with it, as you prefer.

Real funds are needed to trade

A cashback bonus can't be traded on its own. To place a trade with your cashback bonus, you need to hold at least the same amount in Real Funds. For example, to place a $10 (¥1,000) trade with your cashback bonus, you need at least $10 (¥1,000) in Real Funds. If you don't have enough, the platform shows "Real Funds needed to trade". Make a deposit, and you can trade again straight away.

Expiry

A cashback bonus expires 30 days after it's added to your account, so make sure you trade it within that time. Any cashback bonus left unused after 30 days is removed.

Related: I have a cashback bonus balance, but can not trade. How can I use it? · Can I withdraw my Zentrader cashback bonus? · What is the Zentrader Rewards program? · Why doesn’t my account have a bonus cashback?

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