What if I can’t login to my Zentrader account? January 27, 2019 06:06 Updated If you have already reset your password, please try clearing all history and cache in your web browser before logging in again. If you are still having problems, contact the support team. Related articles How do I reactivate my Zentrader trading account? What customer support hours are available? Why was my ID or Zentrader account application rejected? Why are Zentrader’s prices different from other brokers? Where can I make a complaint about a trade or service received?